Privacy Policy

Effective date: 05/03/2024

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from myrelationshippsychic.com (the “Site”).

This privacy policy, along with the Terms of Service, applies to your use of any services offered by My Relationship Psychic. This encompasses our website and any services accessible via this website.

This document outlines the principles governing the submission of your personal data to us, the conditions under which we collect this data with your consent, and how this data is processed or utilized by us.

Complaints

You are encouraged to direct any complaints regarding this policy to us, allowing us to address any queries you may have.

Commitment

We are dedicated to creating a secure and welcoming environment for your personal growth and self-discovery. To clarify how we handle your personal data, we assure you that:

  • We will always endeavor to keep your data confidential and secure;
  • We will never sell your data;
  • We offer means for you to manage and opt out of marketing communications. Personal Information We Collect

Upon visiting the Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Furthermore, as you navigate through the Site, we collect information on the web pages or products you view, the websites or search terms that brought you to the Site, and your interactions with the Site. This automatically collected information is referred to as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more about cookies, and how to disable them, visit http://www.allaboutcookies.org.
  • “Log files” monitor actions occurring on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal), email address, and phone number. This information is known as “Order Information”.

“Personal Information” in this Privacy Policy refers to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information collected to fulfill orders placed through the Site (this includes processing payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, this Order Information is used to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Provide you with information or advertising related to our products or services, in alignment with your preferences.

We utilize the Device Information collected to help screen for potential risk and fraud (notably, your IP address), and more broadly, to improve and optimize our Site (for instance, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SMS Messaging

We respect your privacy and value the information you choose to share with us for our SMS marketing services. We use this information to send text notifications (about your order, including reminders for abandoned checkouts), text marketing offers, and transactional texts, including review requests. Opt-in data and consent for text messaging are exclusively shared with messaging partners to facilitate our text messaging program.

Our website employs cookies to monitor items in your shopping cart, including tracking abandoned checkouts. This data is used to determine the timing for cart reminder messages via SMS.

Sharing Your Personal Information

We share your Personal Information with third parties to assist in using your Personal Information, as detailed above. For instance, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also utilize Google Analytics to understand how our customers use the Site — you can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information we receive, or otherwise protect our rights.

Behavioral Advertising

As mentioned, we use your Personal Information for targeted advertising or marketing communications we believe may interest you. For information on how targeted advertising works, visit the NAI’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising via the following links:

Moreover, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Do Not Track

Please be aware that our Site’s data collection and usage practices do not change when we detect a Do Not Track signal from your browser.

Your Rights

If you reside in Europe, you have the right to access personal information we hold about you and to request correction, update, or deletion of your personal information. To exercise this right, please contact us through the information below.

Furthermore, if you are a European resident, we process your information to fulfill contracts we might have with you (for instance, if you make an order through the Site) or to pursue our legitimate business interests listed above. Also, note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information in our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more details on our privacy practices, inquiries, or to file a complaint, please contact us via email at support@myrelationshippsychic.com.